Welcome to AminoCloud's Laboratory Resource System (LRS). These Terms govern your use of our website (https://www.aminocloud.com), laboratory management software, and associated services (collectively, the "Service"). By accessing our website or using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our website or software.
You may use our website and Laboratory Resource System only for lawful purposes and in accordance with these Terms. The website provides general information about our products and services. Access to the LRS requires proper registration and authentication.
Our LRS includes multiple subsystems designed for clinical diagnostic laboratories: Electronic Lab Notebook (ELN), Inventory Manager, Documentation System, Asset Management, Compliance System, Genomics Suite, and Laboratory Information System (LIS).
To use our Laboratory Resource System, you must create an account through our secure authentication system. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Access to specific subsystems within the LRS is controlled through licensing agreements. Your organization's license determines which subsystems and features are available to your users.
License counts and subsystem access are managed through our administrative systems. Organizations may request license modifications through official channels.
AminoCloud grants you a limited, non-transferable, non-exclusive license to use the Laboratory Resource System for internal laboratory operations during your active subscription period. This license is subject to the terms of your specific service agreement.
The software is built using modern frameworks, industry-proven libraries, and enterprise-grade infrastructure to ensure reliability, security, and compliance with laboratory regulations.
Organizations requiring clinical use must execute a full service agreement with appropriate validation and compliance documentation.
All content on our site and in our Laboratory Resource System—including text, graphics, logos, software code, and methodologies—is the property of AminoCloud or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, reverse engineer, or create derivative works without written permission. This includes but is not limited to our proprietary algorithms, workflow designs, and integration methodologies.
You agree not to use the Service for any of the following prohibited activities:
Customer organizations retain full ownership of all laboratory data, experimental records, and other information entered into or generated through use of the Service. AminoCloud does not claim ownership of customer data at any time. This includes but is not limited to research data, test results, inventory records, and compliance documentation.
Customers maintain responsibility for ensuring their data handling practices comply with applicable regulations for their specific laboratory operations and jurisdiction. Network security, user authentication management, and access controls remain the customer's responsibility within their organizational infrastructure.
AminoCloud strives to maintain high availability and performance standards for the Laboratory Resource System. Specific service level commitments and availability targets are detailed in individual service agreements.
Maintenance activities are scheduled during off-peak hours when possible and coordinated with designated customer representatives. Availability calculations exclude pre-scheduled maintenance windows.
The Laboratory Resource System is designed to support compliance with healthcare and laboratory regulations, including 21 CFR Part 11 for electronic records and ISO 27001 for information security management. Organizations remain responsible for their specific regulatory compliance obligations.
Validation documentation, compliance reports, and audit support are available through our professional services team for organizations requiring formal validation packages.
Our Privacy Policy (available at www.aminocloud.com/privacy-policy) describes our practices regarding the collection, use, and disclosure of information. You agree to the use of your information in accordance with these Terms and our Privacy Policy.
We employ industry-standard security measures including encryption, access controls, and monitoring to protect your information and maintain data integrity.
Any suggestions, ideas, feedback, or recommended features provided to AminoCloud during your use of the Service may become the property of AminoCloud for the purpose of improving our products and services.
This allows us to continuously improve our Laboratory Resource System based on real-world usage and customer needs without creating complex intellectual property obligations.
Our Service may integrate with or contain links to third-party websites, services, or applications. We are not responsible for the content, privacy practices, or accuracy of those external services.
Integration with laboratory instruments, enterprise systems, and other third-party services is subject to separate integration agreements and the terms of those providers.
To the fullest extent allowed by law, AminoCloud shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or Laboratory Resource System, including but not limited to loss of data, loss of profits, or business interruption.
Our total liability for any claims arising from these Terms or the use of our Service shall not exceed the amount paid by you for the Service during the twelve months preceding the claim.
You agree to defend, indemnify, and hold harmless AminoCloud and its affiliates, officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:
We reserve the right to terminate or suspend access to the Service for violations of these Terms, non-payment, or other material breaches of your agreement with us. You may terminate your use of the Service at any time by providing written notice.
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any disputes arising from these Terms or the Service will be resolved in the courts of Virginia.
Important: If a separate written service agreement, trial agreement, or other contract is executed between you and AminoCloud, the terms of that specific agreement will take precedence over these general Terms of Service in the event of any conflict. These Terms serve as baseline conditions where no specific agreement exists.
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will notify users through appropriate channels and update the "Last Updated" date.
Continued use of the website or Service after any changes constitutes your acceptance of the revised Terms. For material changes affecting service agreements, we may require explicit acceptance.
If you have any questions about these Terms of Service, please contact us:
These Terms of Service are subject to change and regulatory updates.